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For details, see the Google Developers Site Policies. Fix card and dialog errors like card messages, dialogs, or link previews not rendering or working as expected.Įxcept as otherwise noted, the content of this page is licensed under the Creative Commons Attribution 4.0 License, and code samples are licensed under the Apache 2.0 License.Fix Google Chat app errors like "App is not responding", "Google Chat API is only available to Google Workspace users", or "Users can be excluded from spaces".Query error logs for Google Chat to read error logs, see how often errors occur, and read descriptive error messages and log data that help you fix the errors.Turn on error logging so your Google Chat app logs errors if and when they occur.Debug and troubleshoot Google Chat errors A dialog closes, doesn't open, or doesn't load.Īlthough an error message might not display in the Chat UI, descriptive error messages and log data are available to help you fix errors when error logging for Chat apps is turned on.Part of a card, like a widget or component, doesn't appear or renders in an unexpected way.When a card returns an error, it manifests like this: No message displays, and the app doesn't respond.A message like "App is not responding.", "Something went wrong.", or "Unable to process your request" displays.When a Google Chat app returns an error, it manifests like this: This page helps you view, debug, and fix Chat apps, card, and dialog errors.